Titan Lab · Drop 01
Privacy notice
Last updated 31 October 2026
We ask for your name and your WhatsApp number so we can confirm what you reserved and tell you how to pay. That is the whole reason we hold anything.
We do not sell it, we do not advertise to you, and you can tell us to delete it at any time — before or after your order. Ask on WhatsApp and it is gone.
1. Who holds your information
Titan Lab, Brunei Darussalam (BB3713 BN). Titan Lab decides what is collected and why. Titan Lab to add: registered business name and registration number.
The website and the order book were built and are maintained by IAstudio, which can see the book in order to keep it working. The site is hosted by Cloudflare.
2. What we collect, and why
| What | Why |
|---|---|
| Your name | So we know who we are speaking to |
| Your WhatsApp number | It is how we confirm your reservation. There is no other way we contact you |
| The pieces, colours, sizes and quantities you chose | It is the reservation. It is also how we count how many of each size to print |
| Anything you type in the note box | Only what you choose to tell us |
| A one-way scramble of your IP address | To stop one person flooding the form with fake reservations. It cannot be turned back into your address, and we never see the address itself |
| When you reserved, and whether we have contacted you yet | So nobody is missed and nobody is messaged twice |
You give us this by filling in the form and sending it. You do not have to, and nothing else on the site asks for it.
3. What we do not collect
- No payment details, ever. Nothing is paid on this website. There is no card field, no payment page and no payment provider. When you confirm, you transfer to a bank account we send you — that happens in your own banking app, not here.
- No account and no password. There is nothing to sign up for.
- No tracking, no analytics, no advertising pixels. We do not know who visits this page, where they came from, or what else they look at.
- Nothing about you from anywhere else. We do not buy lists or look you up.
4. Cookies
This page does not set any cookies. It stores nothing in your browser — no cookies, no local storage, nothing that survives you closing the tab. There is no cookie banner here because there is nothing to ask you about.
Two things are worth saying plainly anyway:
- The typeface is loaded from Google Fonts. Your browser fetches it from fonts.googleapis.com and fonts.gstatic.com, which means Google's servers see your IP address and which page asked for the font. We do not receive anything back from them.
- Cloudflare serves this site and may set its own cookie to tell real visitors from automated traffic, and to keep the site up. That is Cloudflare's, not ours, and we cannot read it.
If you follow our Instagram link, you are on Instagram's site and Meta's own policies apply from that point.
5. Where your information is kept
In a database run by Cloudflare. The servers are in Singapore, not in Brunei. That means your information leaves Brunei when you send it. We are telling you because you are entitled to know, and because the Personal Data Protection Order requires it to be said.
It is sent over an encrypted connection and the book itself is reachable only with a key that only Titan Lab holds.
6. Who can see it
- Titan Lab, who read the book to contact you and to place the print order.
- IAstudio, who built and maintain the site, when something needs fixing.
- Cloudflare, as the company whose servers hold the file.
Nobody else. We do not sell, rent, share or trade it, and we have never been asked to. If a court or the authorities ever compelled us, we would comply and, where we are allowed to, tell you.
7. How long we keep it
Titan Lab to confirm this period. Proposed: twelve months after Drop 01 closes. After that the reservation and your details are deleted. We keep it that long only so we can answer questions about an order that has already happened.
If you ask us to delete it sooner, we delete it when you ask — you do not have to give a reason, and it does not affect an order you have already paid for.
8. What you can ask us to do
Under Brunei's Personal Data Protection Order 2025, you can ask us to:
- Show you what we hold about you.
- Correct anything that is wrong — a misspelled name, the wrong size, a changed number.
- Delete it.
- Withdraw your consent. If you do, we stop using your details and delete them. We will tell you first if that means we cannot complete an order you are waiting on.
Message +673 829 4040 on WhatsApp and say what you want. We do not charge for any of this and we will not make it difficult.
Titan Lab to name a Data Protection Officer and put their contact here — the Order is reported to require one. Confirm against the Order itself.
9. If something goes wrong
If your information is exposed or taken, we will tell the Authority for Info-communications Technology Industry (AITI) and we will tell you directly, as quickly as we can work out what happened and what it means for you. We will not quietly hope you do not notice.
10. If you are not happy with us
Tell us first — message the number above. If we do not fix it, you can complain to AITI, which enforces the Personal Data Protection Order in Brunei.
11. Changes to this notice
If we change it, we change the date at the top. If the change affects what we do with information we already hold, we will message the people it affects rather than rely on you re-reading this page.